Covenant Health’s fragmented network of 80+ websites created confusion for patients and operational headaches for internal teams. I was party of the project UX team with a goal unify this sprawling ecosystem into a single, seamless platform, streamlining over 1,000 pages with a scalable design system and user-centered approach.
Together, we built a custom physician and location search tool, dramatically improving usability and access to care. By consolidating content into one CMS, we not only improved site speed and management efficiency, but also created a foundation for consistent storytelling and brand experience.
The result? A simplified, intuitive experience that makes it easier for patients to get the care they need — while positioning Covenant Health as a leader in digital accessibility and patient-centered care.